Privacy Policy

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At The Editorial Institute, we prioritize the protection and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the information we gather from our clients, respondents, and visitors to our website.

1. Information Collection

We collect personal information through various means, including but not limited to:

Information provided directly by you when you engage with our services, such as your name, email address, phone number, and mailing address.
Information collected automatically when you visit our website, including your IP address, browser type, and browsing behavior through the use of cookies and similar tracking technologies.

2. Use of Information

We use the information we collect for the following purposes:

To provide our market research services and communicate with you regarding your participation in surveys, studies, or other research activities.
To send you relevant updates, newsletters, and promotional materials about our services.
To improve our website, services, and customer experiences.
To comply with legal and regulatory requirements.

3. Disclosure of Information

We may disclose your personal information to third parties under the following circumstances:

To our service providers who assist us in conducting market research, managing our email communications (e.g., Mailchimp), maintaining our Custom CRM system for calling purposes, and utilizing Microsoft Office for productivity tasks and emails.
To comply with legal obligations or enforce our terms of service.
With your consent or as otherwise permitted by law.
With our clients only if absolutely necessary.

4. Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security measures and regularly reviewing our security practices.

5. Third-Party Services

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.

6. Your Choices

You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us by following the instructions provided in the emails we send or by contacting us directly.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately, and we will take steps to delete the information.

8. Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our Data Protection Officer (DPO) at dpo@theeditorialinstitute.com or our Privacy Team at privacy@theeditorialinstitute.com.

By using our website or services, you agree to the terms of this Privacy Policy. Last updated 15/1/2024